Open Roles
Brand Ambassador.
This position will report to the head of product and work closely with the CEO to deliver on growth goals.
In this role, you'll have the opportunity to contribute to our mission of bringing financial security within reach for everyone, a cause that inspires our work. We understand the struggles of individuals striving to build a better life and are committed to creating a product that can help people achieve their financial goals.
Responsibilities:
Conduct face-to-face user research to gain insights into how we can better serve our customers and improve our product.
Acquire new customers through digital platforms and in-person interactions, helping to expand our user base.
Build out a community of users for our product, fostering a sense of connection and engagement among our customers. This includes in-person events such as user research sessions, happy hours, and special events.
Create compelling social media content to engage our current users and attract new ones, helping to grow our online presence.
Identify new opportunities and tactics to increase user acquisition, retention rate, revenue, etc., through channels such as social media, email marketing, and in-person engagements.
Implement growth tactics and record/analyze results.
Study and analyze the lifecycle of TANDA users extensively and identify opportunities for growth and optimization.
Background:
Creative self-starter, comfortable with both taking initiative and working in collaboration.
Detail-oriented with exceptionally strong written/verbal communication skills.
Energized by social interactions with users.
Growth mindset and flexibility - we will continually learn and adjust plans.
Persuasive personality with the ability to convert leads to users.
Familiarity and facility with mainstream social media platforms, including but not limited to Instagram, Instagram, Facebook, Twitter, Pinterest, and LinkedIn.
Available to work at least 20 hours per week.
Skills:
Familiarity with productivity tools such as Google Workspace (Docs, Calendar, Slides, Sheets, GMail) or Notion.
Bonus: Familiarity with video/audio editing tools for social media content.
Bonus: Fluent in Spanish.